Important Note: All resumes posted on the CUER website are routed to the same office. It is NOT neccesary to post your resume for more than one position. We will review resumes and consider applicants for all positions meeting their qualifications.
Know the company
You can get the information about the company on the company's site. If you have friends or colleagues at the company, get information from them.
Bring any information including a copy of your resume, letters of recommendation and examples of past work products.
Prepare for commonly asked questions
Most call centers are looking for the candidate with the following qualities:
Your appearance reflects your professionalism and desire for this position. You may have on a suit and they may be in casual clothes. Avoid any dress or jewelry that does not communicate a professional appearance.
Communication skills and interpersonal skills are a large part of customer service jobs. Remember that the interviewer wants you to do well.
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