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EXPANDED PARTNERSHIP WITH HARLAND CLARKE PROVIDES INNOVATIVE SOLUTIONS AND SERVICES FOR TEXAS CREDIT UNIONS

Texas Credit Unions Will Gain From Broad Portfolio of Solutions

Offered By Trusted Industry Expert

 January 16, 2012  — ( Dallas, TX) – Credit Union Resources has expanded its endorsement relationship with Harland Clarke to bring five new solutions to nearly 600 credit unions throughout Texas.

 Building on a 20-year relationship, Credit Union Resources, a subsidiary of the Texas Credit Union League, and Harland Clarke have partnered to offer a range of solutions and services that will help credit unions optimize branch efficiency and enhance member loyalty. The new offerings include:

  • Mystery Shopping Services Professionally trained shoppers conduct customized multichannel evaluations in-branch, by phone and online, to provide the insight credit unions need to ensure their brand experience is being delivered to their expectations.
  • Statement Solutions – Harland Clarke’s print and electronic statement solutions transform ordinary account statements into relevant and personalized member communications that support credit unions’ marketing strategies.
  • ContentBase™This comprehensive eMarketing tool combines dynamic content with a best-practices approach to strategic consulting to help credit unions design and deliver effective email communications.
  • Consumer ID ProtectionTurnkey consumer identity protection solutions strengthen member relationships, while generating a new revenue stream for credit unions.
  • Person-to-Person (P2P) Payment Service – Harland Clarke’s innovative secure network for P2P electronic payments offers account holders security and convenience while keeping credit unions in the center of the transaction.

“We’re very proud of our long-standing relationship with Harland Clarke and are excited to endorse these new offerings, said Bob Gallman, executive vice president of Resources. “Harland Clarke is committed to helping our member credit unions achieve greater success by addressing their needs and those of their account holders.”




Harland Clarke Corp.  -  Partner with Harland Clarke Corp., a leading provider of integrated payment solutions, marketing services, technology solutions, and best-in-class security products. We proudly serve thousands of financial institutions, as well as major investment firms, B2B clients, small businesses, and individual consumers. Our solutions help our clients deepen their relationships with their members resulting in increased loyalty and improved profitability.

We offer our clients a broad array of payment solutions, including: an industry-leading suite of personal and business checks, accessories and related products; customized business kits; internet, channel and e-commerce support; delivery and anti-fraud programs; card services; forms; cash management and treasury management services; educational services; mergers and acquisitions support; and extensive contact center services. In addition, our marketing services solutions provide analysis and strategy based upon proprietary metrics and award-winning creative and printing through our dedicated print production facility; our direct response marketing solutions can help you optimize each and every member contact.
We employ approximately 5,000 employees who are dedicated to working from a performance excellence business model to help credit unions of all sizes build sustainable and profitable relationships with their members. With corporate headquarters in San Antonio, Texas and regional headquarters in Decatur, Georgia, Harland Clarke Corp. has contact center, direct marketing and manufacturing facilities in the United States and Puerto Rico.

 

For additional information, please contact a Credit Union Resources representative at 1-800-442-5762 and their extension.

Tom Hodge,  Ext. 6424
hodge@curesources.coop

Dean Borland,  Ext. 6627
dborland@curesources.coop

Bonnie Cox,  Ext. 6421
bcox@curesources.coop

In Arkansas
Vicky Salkeld,  Ext. 6828
vsalkeld@tcul.coop