2. How do I know if my credit union participates?Click on the link to find out if your credit union participates in Shared Branching.
Link to Participating Credit Unions
3. What is a CU Service Center®?It is a Shared Branching location that processes financial transactions for “Guest Members.”
4. What transactions can I perform at CU Service Center®?
5. How can I find a CU Service Center®? It's easy, just click on Find the Nearest Outlet!
Link to Find the Nearest Outlet
6. What are the differences between a CU Service Center® and my credit union?
Policies at a CU Service Center® may differ from those at your credit union, for instance:
7. What information can’t I get from a CU Service Center®?
8. What do I need to bring with me to perform a transaction at a CU Service Center®?
9. How long does it take for the transaction to reach my account?The transaction is “real-time” which means it is just like being at your credit unions branch.
10. Why are some checks placed on hold?The length holds on funds deposited at CU Service Centers® are determined by your credit union. The CU Service Centers® sends a hold status code for each check taken. Only the your credit union can release funds for availability.
11. What does it mean, “Look for the Swirl”?“Look for the Swirl” refers to the CU Service Center® Swirl Logo. You can easily identify
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