Posted by Carmela McDermott, VP CUER, Credit Union Resources, Inc on 7/22/2014

As we come to the end of the World Cup Soccer matches, what stood out throughout the matches was the awesome teamwork among the players, in each country.  Teamwork truly has no boundaries. They all had one goal in mind and that was to produce results and each player had a specific skill they brought to the field. We also want to win in our everyday work and home life.  How do we do it? It takes hard work in every type of relationship to learn about each other’s strengths and weakness as well as how to utilize them to obtain an overall goal. Teamwork is priceless with just about anything we do.

Teamwork and Team Building exercises are popular topics in today’s organizations. Successful teamwork brings to life the realization of accomplishing your strategic goals. An effective work team increases the accomplishments of individual employees and enables all of us to have success!

Often time, it is the Leadership team in an organization that pulls together to lead your organization. The leadership team is responsible for the strategic direction of your organization. The leadership team plans, sets goals, provides guidance and manages your organization.

If you organization is just getting started with team building exercises, ask your staff to come up with the events to determine what team activities your organization can support. Teams require resources and time. Just as in sports, great players/employees are built with practice/training….But who knows… may end up with a “World Cup” Team!

From Wikipedia: Teamwork is "work done by several associates with each doing a part but all subordinating personal prominence to the efficiency of the whole" 

A few good reasons why Teamwork is important:

*      A single brain can’t bounce different ideas off of it.

*      Each team member has an opportunity to contribute and offer their unique perspective on a situation.

*      Teamwork can lead to better decisions, products, or services.

*      A healthy competition in groups can be used to motivate individuals and help the team excel.

*      A team that continues to work together will eventually develop an increased level of bonding.

*      Every team member can offer their distinctive knowledge and help improve other team members.

*      Through teamwork the sharing of these ideas will allow team members to be more productive in the future.

*      Employee morale is built and you have a workplace where people want to join and participate.

*      Successful teams help you build a true sense of teamwork across your organization.


PS: This article was written by the CUER Team of Norma DeLaTorre and Carmela McDermott


Categories: Employment & Staffing
Posted by Mr. Howard Bufe, AVP, Credit Union Resources, Inc on 7/22/2014

Last week we discussed Create Discovery and Desire as the first step in establishing a remarkable leadership model.  The second step is to Set a Goal and Make a Plan.  It’s admirable for an employee to engage in training and education.  As remarkable leaders you can help the employee to enhance the learning experience through setting a goal in what they want and need to learn and then make a specific plan to gain that knowledge.  This step will focus the employee on what they most want to learn during any workshop or educational session and put their overall leadership development into a clearer context.

Doing this at the beginning of any training activity will help to create the desire necessary for significant improvement.  You need to identify the Purpose, Benefit and the Resources necessary to receive significant benefit from the training.  It takes away the hope of learning what we need and replaces it with actual results.

From a leadership perspective, goals are the ultimate productivity enhancer, they provide focus, direction and meaning to our work.  Goals allow us to move from a state of activity to the point of accomplishment.

Five keys to a successful goal-setting mind-set:

  1. Size of the goal (Realistic, although large enough to stretch our capabilities)
  2. Belief that the goal can be achieved
  3. Willingness to allocate the Investment of time and resources
  4. Commitment to achieve the goal
  5. Take the Action necessary

Next Tuesday let’s discuss Focus on Strengths…

Categories: Education & Training, Human Resources, Strategic Planning & Consulting, Succession Planning
Posted by Steve Stovall, AVP, Credit Union Resources, Inc on 7/21/2014

It’s been a season to forget for my Texas Rangers. After two World Series appearances in 2010 and 2011, the Rangers lost a Wild Card playoff in 2012 and a play-in game 163 in 2013. Now, a combination of injuries (most games lost by players on the disabled list in the Major Leagues), freak accidents (pitcher Derek Holland tripped over his dog in January and hasn’t pitched this season) and questionable moves (anyone want a do-over on the Kinsler-Fielder trade?) has left the Rangers dead last in the American League West with the worst record in Major League Baseball (as of 7/17). Yes, they’re even behind the Houston Astros.

How did this happen? Could anyone foresee such a confluence of bad luck, bad timing and bad decisions? What could have been done to prevent the drop from first to worst? Cycles happen in sports. Some players perform above average and some play way beyond their capability. Sometimes things just fall together at the right time to take a team to the top and sometimes that trade to take you over the top fails miserably.

Unlike baseball, where everything starts over each April, your credit union doesn’t get a do-over. Your members count on you to be there 24/7/365 and your employees need to be ready to serve them 24/7/365. At a minimum, you need to have a plan for what you’re doing this year and a strategic plan looking 3-5 years in the future. Sure, there are ups and downs that all of us face, but don’t let the downs become a trend.

Constantly reevaluating your goals, marketing strategies and how you reach your members are important tools that allow you to stay on a path of growth and not one of decline. No one wants to see their credit union be the best that you can be one year and then fall short the next. How many of your members would stick around for that?

Fortunately for you, resources are available to help you keep moving upward and onward. Call the professionals at Credit Union Resources or your Cornerstone League representative. We’re here to help!

Categories: Marketing & Printing, Sales & Service
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