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Credit Union Mecca
by Jon Knoll

A reflection of time, technology, challenges, and opportunities.  I can now say this in my career, just over 20 years ago we were working with credit unions to move from dot matrix printers to laser printers, to streamlining lending processes, moving from DOS based to new Windows based technology, converting from closed end lending to open end lending, and we were not even thinking about an internet presence and conducting transactions online. 

Today, 20 years later, we are looking at blockchain, omnichannel presence, mobile apps, payments by near field communications (known as Apple Pay or Samsung Pay), BIG DATA Analytics, and processing a loan without human intervention. 


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