Web-based portals for boards, employees, vendor management, strategic planning, lobby management, learning management and communities.

Who Is Passageways?

Established in 2003, Passageways is the leading provider of portal solutions in the financial services industry. Based out of Purdue University's research park in West Lafayette, Ind., Passageways is committed to delivering innovative solutions to help credit unions streamline business processes, improve collaboration and increase enterprise communication. Passageways has successfully delivered more than 200 credit union portals and has won over a dozen industry awards for various solutions. 

How Do Credit Unions Benefit From This Strategic Alliance?

With more than 200 customers in the industry, Passageways has a proven track record of excellence in products and customer support. As part of a CUSO, Passageways’ portal solutions were uniquely developed to help credit unions. With this strategic alliance, credit unions are eligible for discounts on various portal solutions.

• Board Portal: Eliminates the need for bulky briefing books and materials and provides secure online access to board packets for credit union directors and volunteers. It additionally provides board members a forum for discussions, polling, sharing calendars and more while reducing overall administrative time by up to 80%.
   
• Vendor Management Portal: Enables credit unions to comprehensively organize vendor information ensuring compliance with regulatory guidelines regarding third-party relationships. Key benefits from the portal include consistent risk classification, critical document management, due date notifications and more.
   
• Strategic Planning Portal: Set up credit union’s key strategies, initiatives and performance indicators in a centralized location.  Keep your executive management and key employees always in sync and focused throughout the planning cycle.
   
• Lobby Management Portal: Improve member experience at your branches with the Passageways Lobby Management Solution. This queuing and reporting tool allows you to direct traffic and capture wait as well as service times across branches for better staffing and improved member service.
   
• Learning Management Portal: A customizable solution that helps HR and training teams create career paths for employees by organizing learning materials into courses, tests, and training sessions.
   
• Community Portal: Host online private communities for focus groups, industry associations, user groups and client associations. This social network allows for securely sharing information and best practices while strengthening the relationships between members of the community.

Why This Provider Over Another?

• Passageways is the largest provider of portal solutions to credit unions, with over 200 satisfied customers and the largest set of turnkey portal solutions.
• Being part of a CUSO, Passageways has in-depth knowledge of the unique needs of credit unions and continues to develop new and innovative solutions for the industry.
• Renowned for innovation, Passageways has won over a dozen awards in the past eight years.
• Passageways has an active online user community where peers share best practices and solve problems together.
• Passageways organizes industry’s largest conference on collaboration and communications best practices called PowWOW.
• Passageways solutions are scalable by design to fit the needs of organizations of all sizes.
• All Passageways solutions can be implemented in-house or in hosted environments.

Click here to link to the Passageways Web Site.

For additional information, please contact a Credit Union Resources representative at 1-800-442-5762 and their extension.

Tom Hodge,  Ext. 6424
thodge@curesources.coop

Dean Borland,  Ext. 6627
dborland@curesources.coop

Bonnie Cox,  Ext. 6421
bcox@curesources.coop

In Arkansas
Vicky Salkeld,  Ext. 6828
vsalkeld@tcul.coop